Privacy Policy

1. Data Controller

noviq B.V. ("we", "us", or "our") is the data controller responsible for your personal data. We are registered in the Netherlands with registration number 51938426 and VAT number NL836150974B01. Our registered office is located at Eikenlaan 12, 1353 IA Almere, Flevoland, Netherlands.

2. Data Collection and Legal Basis

The data we collect includes personal information such as your name, email address, phone number, and any information you provide when contacting us about our property development services. We collect this information when you:

• Complete contact forms on our website
• Send us emails or call our office
• Request information about our services
• Visit our website (through cookies and similar technologies)

Under the General Data Protection Regulation (GDPR), our legal basis for processing your personal data includes:

• Consent: When you provide explicit consent for us to process your data
• Legitimate interests: For business communications and service provision
• Contract performance: When processing is necessary for contract execution

3. How We Use Your Information

We explain how we use your information in this section to ensure complete transparency about our data processing activities. The use of your data is limited to the following purposes:

• Responding to your enquiries about our property development services
• Providing information about our residential and commercial development projects
• Scheduling consultations and meetings
• Improving our website and services
• Complying with legal obligations

We do not use your personal data for automated decision-making or profiling activities.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With professional advisors (lawyers, accountants) when required for business purposes
• With service providers who assist us in operating our website and business
• When required by law or to protect our legal rights

All third parties are required to maintain the confidentiality and security of your personal data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Generally, we keep:

• Contact enquiry data for up to 3 years after your last interaction with us
• Client project data for up to 7 years after project completion for legal compliance
• Website analytics data for up to 2 years

After these periods, data is securely deleted or anonymised unless legal requirements mandate longer retention.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and regular security updates
• Access controls and staff training
• Regular security assessments

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

9. International Data Transfers

We primarily process data within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Other legally recognised transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

13. Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):